Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Andover War Memorial Hospital
Charlton Road
Andover, Hampshire
SP10 3LB
Tel: 01264 358811
08.30am – 19.30pm

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, asthma, COPD, diabetes, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone01264 361424
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01264 361424

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Abuse

YOU

We operate and run care, support, information and advice services for vulnerable people across Hampshire and Dorset. We have over 30 years experience in the work we do, with specialist knowledge on how to support people experiencing homelessness, domestic violence and abuse, disability and mental ill health.

Telephone: 01329 825930

Website: http://theyoutrust.org.uk

Email: enquiries@theyoutrust.org.uk

Taking Steps Project

Support for men and women who have experienced domestic abuse.

Telephone: 01256 541159 or 07810430689

Website: www.takingstepsproject.com

Email: gerrie@takingstepsproject.com

Bereavement

Andover Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Telephone: 01264 336006

Website: www.cruse.org.uk

Email: andover@cruse.org.uk

Carers

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

The Princess Royal Trust for Carers in Hampshire

he Princess Royal Trust for Carers in Hampshire is part of a network of 144 Carer Centres in the UK. The network is co-ordinated by The Carers Trust.

Telephone: 01264 835246

Website: https://carercentre.com

Email: info@carercentre.com

Child Health

Southern Health Child Health Advice Clinics

At these clinics trained and experienced members of the health visiting team are available to discuss and support you in any aspect of a child or family’s health and wellbeing. This includes sleep, behaviour, toilet training, feeding, healthy weights, minor illnesses and more.

Website: www.southernhealth.nhs.uk

Healthier Together

Healthier Together provides you with information to help keep your child safe and healthy, as well as helping you decide what to do when your child is unwell.

Website: www.what0-18.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Drugs and Alcohol

Inclusion Recovery Hampshire

Inclusion Recovery Hampshire (IRH) is for anyone aged 18 or over who is using, or affected by the problems associated with drugs and/or alcohol.

Telephone: 0300 124 0103 or 01785 221662

Website: www.inclusion.org

Email: info@inclusionuk.org

 

Hampshire 24/7 Substance Misuse Support

A county-wide community engagement treatment service offering specialist substance misuse treatment to young people under 18-years-old and targeted substance misuse interventions and support for young people aged 11 to 16-years-old within educational settings.

Telephone: 0800 599 9591 or 0845 459 9405

Website: www.catch-22.org.uk

Email: sarah.green@catch-22.org.uk or 247Hants@catch-22.org.uk

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

More tools and apps

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Depression, Anxiety & Stress

italk

italk is a free service for patients with depression, anxiety or stress. We are an Improving Access to Psychological Therapies (IAPT) service, which is delivered in partnership between Solent Mind and Southern Health NHS Foundation Trust.

Telephone: 023 8038 3920

Website: www.italk.org.uk

Email: infor@italk.org.uk

The CALM Zone

The Campaign Against Living Miserably (CALM) is leading a movement against male suicide, the single biggest killer of men under 45 in the UK. Join the campaign to take a stand against male suicide and get the tools you need for action.

Website: www.thecalmzone.net

Young Minds

We’re leading the fight for a future where all young minds are supported and empowered, whatever the challenges. We’re here to make sure they get the best possible mental health support and have the resilience to overcome life’s difficulties.

Website: www.youngminds.org.uk

Mood Juice

Moodjuice is an Internet site developed by Choose Life Falkirk and the Adult Clinical Psychology Service, NHS Forth Valley. The site is designed to offer information, advice to those experiencing troublesome thoughts, feelings and actions.

Website: www.moodjuice.scot.nhs.uk

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Diabetes

Southern Health West Hampshire Diabetes Service

We are a team of diabetes specialist consultants, nurses, dietitians and educators. We bring specialist diabetes care closer to home at a variety of local community hospitals and GP surgeries.

Website: www.southernhealth.nhs.uk

Elderly Care

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Age Concern Hampshire Day Care Centres

Day care provides the opportunity for over 50s to stay connected to their local communities and expand their interests and social networks. It plays a vital role in supporting people throughout their ageing journey, enabling them to remain independent and active for as long as possible.

Contact details

Dementia Adviser Service

This is a local service provided by The Alzheimer’s Association and Andover Mind, to support anyone with a diagnosis or people with suspected dementia. Various other sources of help can be accessed by talking to this Service.

Telephone: 01264 353363

Email: dementiaadvice@andovermind.org.uk

Alzheimer's Society

Telephone: 0300 222 1122

Email: helpline@alzheimers.org.uk

Dementia Cafe Andover

This is provided by The Alzheimer’s Society at The Guildhall, High Street, Andover, SPIO INT on the 3rd Monday of each month, from 14.00 – 16.00 hours. Information on living with dementia and details of other local services can be obtained by calling in at the Cafe.

Telephone: 01256 363393

Email: winchester@alzheimers.org.uk

Maternity

Hampshire Hospitals Maternity Centre, Andover

Hampshire Hospitals Maternity Centre, Andover, is staffed by an experienced and enthusiastic team of midwives and maternity health care assistants, together with administrative and domestic support.

Telephone: 01264 352517

Website: www.hampshirehospitals.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Get It On

Your guide to sexual health services in Hampshire

Telephone: 0300 300 2016

Website: www.hants.gov.uk

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice.

Telephone: 0845 122 8690

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 123 7123

Website: www.fpa.org.uk

Stop Smoking

Quit4Life Hampshire

We are a free NHS service, helping people in Hampshire who want to stop smoking. Here you can find out what we do and why it’s so much easier to kick the habit with us than by yourself.

Telephone: 0845 602 4663 or 01252 335120

Website: www.quit4life.nhs.uk

Email: quit4life@nhs.net

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Weight Management

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?